Tuesday, October 21, 2008
Day 1: Buyer-Only Sessions
Members of the Large Market Buyers Group and Mid-Market buyers will attend sessions on managing contractual relationships, measuring satisfaction, and identifying best practices. These are closed sessions, open to group members-only. Featured presentations will include a session by Towers Perrin on the results of its latest studies on HRO in the large market (over 15,000 employees). |
8:00am-12:00pm |
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Registration
Members and invited guests register throughout the day.
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8:30-9:00am |
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Welcome Conference Co-Chairs LeAnne Andersen, Best Buy, and Lisa Knutson, EW Scripps, will welcome all attendees. |
9:00-9:30am |
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Introduction & Ground Rules A discussion of the role of the summit and responsibilities of participants, including confidentiality, anti-trust, etc. |
9:30-10:00am |
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Roundtable Discussion
Participants review their priorities and expectations for the Summit and the upcoming discussions. |
10:00-10:30am |
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Sponsored Networking Break |
10:30-12:00pm
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Research Discussion
Towers Perrin will present the findings of its latest survey on HRO buyer satisfaction and facilitate a roundtable discussion.
The HROA will present the results of its ongoing research on the mid-market, compare and contrast them with the large market, and facilitate a roundtable discussion along with Towers Perrin. Discussion moderated by Kevin McDonald of E W Scripps and Meg Paschal and Jennifer Ilko of Towers Perrin. |
12:00-1:30pm
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Working Lunch & Discussion with Ashwin Shirvaikar, Vice President, Citi Investment Research
Mr. Shirvaikar will present a view on the HRO industry from the perspective of the capital markets. He will review the health of the industry and its major players.
Lunch Sponsored by Excellerate HRO

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Break Out Sessions
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1:30-2:30pm |
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Large Market Track - Breakout Session A
Participants choose which topic they would like to attend and discuss. |
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Middle Market Track - Breakout Session A
Participants choose which topic they would like to attend and discuss. |
2:30-3:30pm |
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Large Market Track - Breakout Session B
Participants choose which topic they would like to attend and discuss.
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Middle Market Track -Breakout Session B
Participants choose which topic they would like to attend and discuss. |
3:30-4:00pm |
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Sponsored Networking Break |
4:00-5:30pm |
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Report-out & Summary. The group is brought back as a whole to report the highlights of their breakout conversations. |
6:00-8:00pm |
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Networking Reception with Speakers and Sponsors – Sponsored by IBM
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