2016 Speakers and Presenters
|James Atkins, Global Recruitment – Excellence Manager
Caterpillar EMEA Human Services
James is the global lead for recruitment strategy & excellence, & is a member of the EMEA HR regional leadership team at Caterpillar. James is currently leading significant change at Caterpillar, building new organisations & processes to meet the challenges of globally shifting business environments. James has almost 20 years’ experience of talent acquisition in leading international organisations. Prior to joining Caterpillar James held a strategic leadership role in Barclays focussed on enhancing recruiting service delivery. James is a member of the Chartered Institute of Personnel and Development and has degrees in Management Science & Human Resource Management form the University of Warwick, UK.
|Darren Bartholomew, Head of HR Planning and Info Systems UK
Leonardo MW Ltd
Darren is Head of HR Planning and Info Systems UK at Leonardo MW Ltd, a leading European Defense Company and the UK element of the wider Leonardo Group. Responsible for governance of all HR Outsource provision in the UK, he has led the contract negotiations with numerous suppliers, and recently completed the transition of the full HR and Payroll service to a new provider, and widened the scope to provide payroll services for the entire Leonardo UK population. Darren is also an EMEA member of the HRO Today Services and Technology Association Global Board of Advisors. Outside of work Darren is a District Manager for St John Ambulance, the UK’s leading First Aid Charity, and is responsible for 1,500 volunteers delivering first aid and ambulance cover at events across Essex.
|Bulent Bayram, Head of Resourcing and Employer Brand
Having completed his Bachelor’s Degree in International Relations and Political Science, Bülent Bayram started his career in 1998 at Danone as Human Resources Specialist. Between 2000-2004 he pursued his career respectively as Human Resources Officer, Human Resources Projects Manager and Human Resources Manager at Jacob’s Bakery Ltd. İn the UK. Meanwhile, he completed his Core Management Certificate Degree at The Chartered Institute of Personnel Development (CIPD) at Liverpool Community College. Having decided to pursue his career in France, Bayram worked as a Senior Process Designer at Groupe Danone Headquarters between 2004 and 2006. Bayram worked at The Dannon Company, USA respectively as Total Rewards & HR Technology and Shared Services Director, Talent Acquisition Director and Project Steering Committee Member between 2007-2011. Bayram moved back to Turkey in 2011 and started working for Danone Baby Nutrition as a Human Resources Director. In February 2012, he moved to Vodafone Turkey as Capability Director managing Talent, Learning Development and Resourcing functions. As a Board Member of Vodafone Turkey Foundation, he took active role in coordination of Corporate Social Responsibility, Sustainability and Diversity and Inclusion initiatives. Bayram is currently working at Vodafone Group Headquarters, based in the UK, as Head of Group Resourcing and Employer Brand across all Group Locations.
|Jonathan Brown, Managing Director Solutions EMEA
Korn Ferry Futurestep
Jonathan Brown is Managing Director, EMEA Talent Acquisition Solutions, based in the firm’s London office. Jonathan is responsible for Futurestep’s RPO, Projects and Consulting Services & Operations across EMEA, including all onsite teams and Talent Delivery Centres. Prior to this role Mr. Brown was VP, Global Solutions with a focus on ensuring the design, implementation and continuous improvement (CI) of best-practice Talent Acquisition solutions on a global basis. He was also responsible for Futurestep’s Talent Acquisition Advisory Consulting team, which provides clients with diagnostic, benchmarking and consulting services. During this time Jonathan designed and implemented a number of global and regional RPO solutions, as well as rolled out the CI initiative globally. Mr. Brown’s first role with Futurestep in 2011, was EMEA RPO Operations Director where he was responsible for operational performance in key Futurestep EMEA clients.
|Debbie Bolla, Editorial Director
Debbie Bolla has been covering the latest in human capital management trends for the last seven years. As editorial director and editor-in-chief of HRO Today magazine, Ms. Bolla is responsible for the voice, design, and development of editorial and event content. She frequently speaks and leads panel discussions at industry events. She joined SharedXpertise in 2009 as associate editor, then re-envisioned the magazine’s digital presence as online editor, and now is at the helm of all editorial products.
|Johnny Campbell, CEO
Johnny is the founder and CEO of Social Talent, a company that has the lofty ambition to improve the productivity of every professional worker in the world with better knowledge, tools and data to be better at what they do. Everyone has to start somewhere, so Johnny and his team have started with recruiters and so far they’ve turned nearly 15,000 recruiters from companies like Microsoft, Intel, and GE into sourcing ninjas. The company’s platform is used in over 90 countries by more than 1,000 companies, and their blog is read by nearly 100,000 recruiters each week.
|Kay Cooper, Vice President, Key Accounts for EMEA
Korn Ferry Futurestep
Kay Cooper is Vice President, Key Accounts for EMEA and is part of the EMEA leadership team. She is responsible for driving future growth for the company across the entire region and manages several global strategic client relations across EMEA. She works closely with global clients to support their people strategy and deliver innovative talent acquisition programs aligned to their wider business strategies. Kay brings with her over eighteen years’ experience, having lead the International RPO Business Division for Kenexa, overseeing all facets of the EMEA operation including Business Development, Operations, Client Services and Implementation. Prior to joining Kenexa, Kay held a number of leadership positions in AMS – her final position being Director of their Interim (Staff Augmentation) business. Kay also architected and managed the RPO solutions for some of AMS’s most complex Global Multinational clients delivering savings to her customers in excess of $20 million per annum. With nearly two decades of recruiting experience, Kay has spent the majority of her career with Investment Banking and Financial Services institutions. Having held a diverse number of roles in RPO namely; Implementation, Solutions Architecture, Business and Customer Relationship Management as well as having worked in-house and for a contingent agency (Michael Page) – Kay continually adds value to every RPO customer at Kenexa through her wide-reaching expertise – ensuring our RPO business continues to be at the forefront of thought leadership and exceptional execution for each and every customer. Kay holds a Bachelors Degree in Psychology and Sociology, a Masters in HR and is a graduate and member of the Chartered Institute of Personnel and Development (CIPD).
|Elliot Clark, CEO
Elliot is the chairman and CEO of SharedXpertise Media, LLC, which he founded in 2006.He oversees company management and the publication of HRO Today, HRO Today Global and Corporate Responsibility, the related global HRO Today conference series, and the Commit!Forum, the largest corporate responsibility conference in the world. Elliot writes a column for each magazine issue with commentary on newsworthy events and speaks at events internationally on related topics. He also works closely with the development of research standards for customer satisfaction research ratings for the leading human resource service providers and Corporate Responsibility’s 100 Best Corporate Citizens Ranking.Elliot has had a long and distinguished career in the human resources services and technology industry. Prior to SharedXpertise, he was the chief operating officer of Kenexa Corporation (Nasdaq KNXA), a leading provider of HR software and services. He worked at Kenexa from 1991 until 2006, and was instrumental in growing the company from 12 to 1,200 employees. He oversaw corporate operations and directly managed the recruitment process outsourcing division. He led the Kenexa team to be named the top provider in RPO by multiple industry analysts and publications. As a key member of the executive team, he was deeply involved in 15 acquisitions, three private equity financings, and an IPO. He served on the board of directors from 1997 until 2006. Elliot also had a distinguished career in the executive search industry, completing numerous senior executive assignments in the pharmaceutical and healthcare industries, and was active in the leadership of the largest pharmaceutical affinity association in the world, the Drug Information Association, serving on the steering committee of North America from 1994 to 1997. Elliot is a graduate of the Wharton School of Finance and Commerce of the University of Pennsylvania, earning a B.S. Economics where he majored in Human Resources. He also served on the national board of directors of the Wharton Alumni Association from 1997 to 1998. Elliot is currently the chairman emeritus of the board of directors of the Ehlers Danlos Foundation, a member of the board of trustees of the Michener Art Museum, a member of the board of trustees of the Pennsylvania Academy of Fine Arts, and a senior fellow at Center for Human Resource Studies at the Wharton School of the University of Pennsylvania.
Jerry Collier, Director of Innovation
|Eamonn Eaton, Head of Group Learning and Engagement Bank of Ireland
Eamonn is a senior member of the Bank of Ireland Group Human Resources Team with responsibility for building the capability the organisation needs to meet its strategic objectives. He led the design and implementation of the Banks Learningzone service that is delivered in partnership with Accenture Learning. He is a career banker with management experience in Retail Banking, Marketing, Learning and Human Resources. Previous HR leadership roles include Employee Engagement, Diversity, Executive Education, Performance Management, Leadership Development and Head of Training. Eamonn is a Director of the Institute of Bankers in Ireland and a member of its Executive Committee, Council and also Chair of the Education Committee. He holds an MBA from University College Dublin and is a Fellow of the Institute of Banking in Ireland. He has extensive experience as a conference speaker at national and international level specialising in adult learning, training, capability development and learning innovation. He is from Dublin, is married with two teenage children. His interests include swimming, keep fit, cycling and music and he performs regularly with the RTE Philharmonic Choir at the National Concert Hall in Dublin and on live broadcasts on RTE Lyric FM. He is Chair of the Board of Chamber Choir Ireland.
|Francesco Gentiluomo,Vice President Human Resources
Francesco is vice president human resources at Liandon, the R&D center and high tension power service provider of Alliander. Before he acted in senior vice presidents HR roles at Etam Group (Ladies fashion retailer) and Harman Consumer International (infotainment). As an executive consultant he helped Rabobank, Eureko and Tata Steel Europe to create the necessary competencies required for the future market conditions.
|Leatham Green, Programme Director
Leatham is currently programme director of Orbis, a strategic shared service partnership between East Sussex and Surrey County Councils. Leatham leads on the integration of all support services which is the biggest operation in public. Prior to this role, Leatham was assistant director: HR for East Sussex County Council, leading the delivery of HR to over 15,000 employees.Leatham began his career in the hospitality sector, before moving into the National Health Service and, for the past 25 years, into local government. Initially Leatham managed the Schools Meals Service for Kent County Council and then for East Sussex County Council before moving into business change and transformation.He is a successful team and individual coach and a master practitioner of NLP. Leatham introduced the award winning mediation service into the Council in 2009. Leatham is an accredited mediator trained by Globis and CEDR. Leatham is a National Policy Board Member of the Public Service People Management Association’s (PPMA) and is the national lead for talent development. Leatham has been responsible for creating and implementing the PPMA’s award winning HR Rising Star and Public Sector Apprentice of the Year talent programmes.
|Neil Griffiths, Global Practice Leader – Talent Communications & Employer Brand
Korn Ferry Futurestep
Neil Griffiths is Global Practice Leader for Futurestep’s Talent Communications and Employer Brand practice. In this role, he is responsible for working with clients to enhance their reputation as an employer and create inspiring communications across the employee lifecycle. In addition, he works with organisations to develop, attract and manage talent communities in an engaging and effective way. With over 15 years’ experience in the communications industry, Neil was formerly the global Creative Director at Alexander Mann Solutions, (AMS). It was here that he founded the resourcing communications business, a team that managed all employer branding, sourcing and recruitment innovation across both direct and RPO clients. In addition he created strategies and ideas for briefs as varied as social media engagement through to graduate and campus strategies. Prior to AMS, Neil spent 10 years at the Bernard Hodes Group – a global integrated talent solutions group and a subsidiary of DAS/Omnicom – latterly as Regional Creative Director and a member of the leadership team. He was a founding member of the ‘Solutions Consultancy’, one of the first industry practices dedicated to employer branding and was a creative consultant on global projects for clients such as Philips, Nokia and E.ON Energy. Neil started out his career in consumer advertising, and spent time as a creative in noted agencies such as Saatchi & Saatchi, TBWA and Grey Worldwide and has since been responsible for numerous high-profile and award-winning public and private sector campaigns in the recruitment industry, and a judge at various business awards. Neil holds a Higher National Diploma from the University College Falmouth in Advertising, and a National Diploma from John Moores University Liverpool. He has also completed a Leadership programme in communications at D&AD.
|Tim Jones, Global Head of RPO and Partner Consultancy
Tim has worked with outsourcing customers of Lumesse for the past 11 years. He’s a recruitment technology Geek – enjoying the satisfaction customers receive when they bring order to complexity and automate previously labour intensive services. Previously working in corporate recruiting setting up shared services teams Tim now works with Lumesse’s RPO and MSP customers to ensure that Lumesse technology is well deployed and meeting its ROI. He lives and works in the UK.
|Vivek Khanna, Chief Client Partner
Vivek Khanna is an HRO expert with over 20 years of business development experience. He serves in an advisory role of many HR forums and associations. A frequent speaker in global forums and he serves as a Chair of NAPBS-GAC. Vivek leads the global sales organization at Neeyamo and is responsible for driving his team in achieving the revenue goals. Prior to Neeyamo, he led the US sales team at Hexaware and was responsible for winning some of the largest deals including the first set of North American clients for HRO services. He is an associated Member of Institute of Chartered Accountants of India (CPA) and has a Bachelor’s degree in Commerce from University of Calcutta.
|Suzannah Kwok, Head of Executive Search Team at Civil Service Resourcing
Over the last 16 years Suzannah has built a successful career in recruitment and project management. She initially trained as a lawyer before joining Michael Page in 2001 where she developed the Legal recruitment brand in Manchester.Suzannah successfully grew the market and exceeded all targets, billing over £1million in revenue. To build on her recruitment skills she was relocated to London by the business and moved into executive search where she headhunted and worked strategically with partners in law firms and accountancy firms. Suzannah also took on the exciting challenge of project managing Chinese New Year in Trafalgar Square. This was a three-year consultancy programme which enabled her to hone her change and project management skills delivering the event within budget year on year, increasing footfall by 100% to 500,000 and raising over £1 million in corporate sponsorship and funding.Drawing on her experience from working at Michael Page and boutique search companies she joined the Civil Service Resourcing team as Talent Acquisition Team Leader in 2015 – and over the last 12 months has grown and developed the in-house executive search team which successfully delivers executive search campaigns across all ministerial departments.Outside of work Suzannah is proactive in the voluntary sector; she is active in the community and also serves as a NED on a housing association.
|Darren Lancaster, Managing Director, EMEA
Darren started his career in the late 1990’s within one of the first onsite recruitment process outsourcing solutions in the European region at the investment bank Goldman Sachs. Since then, Darren has seen how the evolution of RPO solutions can deliver true value to clients throughout the past two decades. An inspirational visionary of how a client’s requirements can be met through RPO solutions, Darren leads one of the most knowledgeable delivery teams in the industry. He is a sought-after speaker and thought-leader in RPO, degree-educated at London Guildhall University, and is an expert in the global delivery of RPO solutions across the world.
|Steve Leach, Board Director & Director of RPO Solutions
Alexander Mann Solutions
Steve has served as a member of Alexander Mann Solutions’ Management Team since 2005. Having joined the business in 1999, Steve has held a variety of operational, management and executive roles and is currently the Director of RPO Solutions. A passionate leader, Steve’s focus is working with Alexander Mann Solutions’ clients to develop relationships and solutions to enable success through the delivery of innovative, value creating Talent Acquisition and Management solutions. A recognised thought leader, Steve is a regular contributor to news articles and fundamentally believes that people are the foundation for success. Steve holds a First Class Honours Degree (BA Hons) in Systems Analysis. He entered the Talent Acquisition and Management field in 1994 and has extensive global experience. Throughout 2012, Steve held a seat on the board of the HRO Today North American Chapter. Following a first career in the technology sector as a Systems Analyst for a major global telecoms giant, Steve found his passion in the Talent Acquisition and Management field working for QA Myriad, a specialist technology recruitment solutions business. A competitive cyclist and runner, Steve lives in the North West of the UK with his wife and two young children.
|Andrew Manning, Senior Vice President
Andrew is one of Cielo’s Global Client Partners and he takes a lead on ensuring that new clients receive a service that is tailored to their specific needs. Andrew has over 12 years experience in the RPO industry, 8 of them with Cielo. Andrew is experienced in designing, selling, implementing and leading complex RPO solutions for an international client base.
Joanne Marshall, Director of HR & OD
|Simon Mason, Vice President – EMEA
Simon Mason, vice president business development Graebel for the EMEA region, is a relocation industry veteran with more than a decade of hands’ on experience. Prior to joining Graebel, he led a UK firm of 100-plus FTE employees at board level and managed a multi-million pound budget. Inimitably familiar with cultural nuances and challenges that face executives on overseas assignments, Mason is responsible for developing business relationships with senior human resource, procurement, talent acquisition and management executives at UK domestic and multinational companies throughout this region. He is ultimately accountable for contracting corporate client acquisitions for Graebel, which administers consultancy and full-service relocation services and removals for companies across the globe. Based in London, Mason has worked on three continents in nine different cities while travelling to over 70 countries in his capacity as a relocation management executive. This experience presents him with a unique perspective in international assignment management. Mason’s combined experience is incalculable, when discussing relocation programmes, policies and best-practices by country or industry so that contemporary, effective solutions can be instituted, then realised for the client and for its workforce.
|Zachary Misko, Global Vice President and Executive Director
HRO Today Services and Technology Association
Zachary leads the HRO Today Services and Technology Association, a global membership organization of HR and workforce executives in the U.S., EMEA and APAC regions dedicated to professional development, peer-to-peer networking opportunities and industry-leading educational opportunities. Prior to joining SharedXpertise in 2014, Zachary held both provider and practitioner roles in human resources. He was a global vice president at KellyOCG, managed human resource functions at a worldwide leader in biotechnology and life sciences, Promega Corp, in Madison, WI, and was employed as the senior training manager for Lands’ End, in Dodgeville, WI.
|Victor Garcia Munoz, Global Payroll Senior Director
Victor has been with Microsoft for 15 years, where he has earned both the “Best EMEA Region Controller” award and Microsoft’s “Circle of Excellence” award. Prior to Microsoft, he held financial management and leadership roles within wine and spirits company Allied Domecq and personal products giant Procter & Gamble.
|Seb O’Connell, EVP and Managing Director – Europe & Asia Pacific
In his role as managing director of Europe and Asia Pacific, Seb leads the organization’s creation and delivery of customized, innovative solutions to clients seeking transformational change. As a member of the Cielo global executive team, he plays a key role in shaping the strategic direction of the organization as it expands its footprint in Europe and beyond. Seb brings to Cielo a strong background in business development, as well as insightful solution design and operational delivery. Throughout his career, he has proven successful at growing organizations and people, and delivering world-class results for RPO clients across the globe. An acknowledged industry thought leader and EMEA advisory board member to the HRO Today Services & Technology Association, he is frequently quoted in the media and is a highly-regarded speaker at regional, national and international conferences and seminars. Connect with him on LinkedIn here.
Connect Education and Care
I have worked in the Connect Group for 6 years holding a variety of HR generalist and specialist roles. Latterly I have been HRD at Connect Education and Care where we have been focusing on culture change and facilitating high levels of customer service through greater employee engagement. Prior to the Connect Group I had roles at marks and spencer and the MOD.
|Peter Reilly, Associate
Edinburgh Napier Institute for Leadership and Management Practice
Peter Reilly is an Associate of the Edinburgh Napier Institute for Leadership and Management Practice, having been Director of Research and Consultancy at the Institute for Employment Studies for ten years. He joined IES in 1995 after a 16 year career with Shell where he held various HR posts in the UK and abroad covering both generalist and specialist roles, including ones in career management. He is the author of several books and many articles on HR management. Peter has a first degree in politics and history from Cambridge University and a Masters from University of Kent in politics and government.
|Charles A. Scherbaum, PhD, Chief Analytics Officer
Charles A. Scherbaum is an expert in analytics, talent assessment, performance management, and employee research. For over 12 years, Charles has overseen numerous research and analytic initiatives that played a significant role in the success of a number of Fortune 500 companies. Charles leads the research, analytics and benchmarking for Rideau’s Vistance Analytics & Prescriptive Learning solution and uses statistical and analytical data to gain insights into the social and fiscal benefits of a carefully executed recognition strategy. A part of the Rideau Recognition Solutions team since 2007, Charles consults with Rideau and its clients on analytics and workforce metrics. His specialized expertise draws from his vast background and research in human capital. Charles received his Ph.D. in industrial and organizational psychology from Ohio University. He is an associate professor of psychology at Baruch College, City University of New York. Among the wide variety of courses he has taught are HR analytics, performance management, personnel psychology and psychometrics. Charles is a prolific writer and has been published in a variety of leading journals such as Personnel Psychology, Organizational Research Methods, Human Resource Management Review and the Journal of Business and Psychology. Charles recently authored Analysing Quantitative Data for Business and Management Students published in 2015 by Sage.
|Catalina Schveninger, Global Head of Resourcing and Employer Brand
Catalina Schveninger, global head of resourcing and employer brand, joined Vodafone in their London HQ in March 2014. Previously, Catalina was member of the board and HR director of T Mobile in the Netherlands. She began her international HR career in 2002 as a member of the human resources leadership program at GE and held different roles in the Netherlands, Spain and Belgium until she was appointed as HR EMEA director of GE’s security division (a division that was acquired by UTC). A mother of two, Catalina is an NLP and transactional analysis practitioner and is a passionate advocate for the attraction and development of talented women in the organization.
|Julie Sharp, Head of Group HR
Bank of Ireland
Julie Sharp joined Bank of Ireland as Head of Group Human Resources on 14 June 2010. Julie is Australian and brings diverse HR experience to the Group, gained in several different companies including ING where she more recently worked. Julie held a number of senior HR positions with ING, ranging from Regional HR Director, Australia, to Regional Head of HR & Board Member, Hong Kong, ING Asia Pacific, where she was responsible for 17,000 employees, covering Investment Management, Insurance and Real Estate. After 10 years working with ING, Julie moved to Ireland with her family where she has been engaged in consulting assignments over the past year. Prior to IMG, Julie was the HR Director for Citibank Australia and Arthur Anderson. Julie holds an MBA in International Business Management from Charles Stuart University, having previously graduated from the University of New South Wales with a Bachelor of Science, majoring in Psychology.
|Maura Sheehan, Professor of International Management at Edinburgh Napier University
Maura Sheehan is Professor of International Management at Edinburgh Napier University, specialising in HRM, HRD and organizational performance. Previously, she was Professor at the National University of Ireland (NUI) Galway, a Reader at the University of Brighton and an Associate Professor at the Graduate School of Management, University of Dallas. Maura has a BSc in Economics from New York University and a PhD in Economics from the University of Notre Dame, USA.
|Stuart Stephen, Chief Growth Officer
As Chief Growth Officer Stuart has a passion for maximising value to clients from SD Worx’s technology and services. An MBA qualified Chartered Engineer, Stuart delivered the restructuring of SD Worx UK operational business during his early years as Shared Services Director in Glasgow and is an advisor to the Scottish government on shared services and outsourcing. Stuart joined SD Worx after an earlier career in sales, solutions, consulting and project management with BAA and IBM.
Head – Human Resources,
Broadridge Financial Solutions (India) Private Limited
Rajita Singh in many ways represents the changing face of Indian IT/ITES industry, where human resource professionals are increasingly becoming strategic partners to the core functions. A management graduate by education, Rajita has been in IT/ITES industry since 2000. Starting her career as a recruiter, she has progressively taken diversified roles and increasing responsibilities across the HR function. Her competencies range from HR operations, learning and development, associate engagement, performance management and gender inclusivity programs. Her expertise is in “Successful Strategic initiatives through innovation and improvisation”. She has a keen interest in “Personnel Development” through “Coaching and Mentoring” techniques. Currently she is the Head Human Resources of Broadridge Financial Solutions (India) Private Limited, Hyderabad; a wholly owned subsidiary of the US based Broadridge Financial solutions Inc (BR). Broadridge Financial Solutions, Inc., formerly ADP Brokerage Services Group, with over $ 4 billion in revenues and more than 50 years of experience, is a leading global provider of technology-based outsourcing solutions to the financial services industry. Broadridge provides advanced, integrated systems and services that are dependable, scalable and cost-efficient for investor communication, securities processing, and clearing and outsourcing solutions. Prior to this she was Heading Recruitment of ADP Private Limited, Hyderabad; a wholly owned subsidiary of the US based Automatic Data Processing, Inc (ADP). With approximately US $ 8 billion in revenues and 550,000 clients, ADP is one of the largest providers of a broad range of premier mission-critical, cost effective transaction processing and information-based business solutions in selected markets on a global basis. At ADP India she was heading the recruitment, learning and development, associate engagement functions across all business verticals. Away from work, she has an interesting mix of experiencing speed driving fast cars and calm through her spirituality. She has been able to bring in the same calmness in fast pace workplace through her innovative HR practices.
|Mark E. Smith
Head of EMAE Recruitment
Mark Smith, head of EMAE recruitment at Caterpillar, has led the company’s talent acquisition team since 2012, and created a new vision of the program—one that is an important part of the business strategy. He helped with the implementation of a new applicant tracking system that has made the hiring process more effective and streamlined, while focusing the team on the essential qualities of customer service.Innovation & Impact: Smith drove Caterpillar’s brand awareness, while focusing on multiple important initiatives. Before Smith’s appointment as head of EMAE recruitment, the company had few metrics and measures of success, nor the technology to assess it. Smith emphasised the importance of data—and not only the need to monitor internal performance, but also to look outwards at the industry and benchmark results. He ensured the company was constantly keeping up with technology as a medium for quality talent acquisition and management. Smith used new types of social media to enhance the company’s image and create new ways to provide service to customers as well.
Head of Guide Dogs
As head of people at Guide Dogs, Jo Sullivan is heavily involved with not only talent acquisition, but ensuring that the 1,400 employees and 13,000 volunteers are diverse, engaged, and successful. She operates various people functions, including human resources, volunteering, and business partnering, and she has created a single, innovative people strategy that the company utilises. This strategy allows the organisation to shift from being primarily service delivery focused to a people- and customer-centric service. Under Sullivan’s leadership, Guide Dogs introduced many new initiatives, including a pay progression programme, flexible benefits operation, and a new self-service HR system. These efforts led to the reduction in caseloads, which then allowed the organisation to have time to empower managers through training, as the people-related services were restructured and brought together. Diversity and inclusion is of the utmost importance to Sullivan. She led the charge in improving the retention of employees with disabilities via diversity workshops and localised diversity action plans. The number of blind/partially-sighted employees at the company has increased by 22 percent in 12 months and 10 percent of new recruits last year were from a black and minority ethnicity background. She also increased staff engagement results from 43 percent overall engagement in 2013 to 54 percent in 2015.
|Nigel Sullivan – Group Human Resources Director, TalkTalk plc
Nigel is Human Resources Director for TalkTalk, a position he has held since 2010. He reports to the Chief Executive and is a member of the Executive Committee. Nigel led the transformation of the HR function which includes all aspects of the function such as payroll, systems, operations, recruitment, talent, OD, communications, engagement – including all training and development across the Group. HR have led the way in creating a harmonised digital environment giving colleagues and managers direct access to people services and reducing the cost of HR by 40% while increasing the function’s capability and reach. He also has responsibility for property, facilities, health & safety and insurance. Since 2012 Nigel has been a Non Executive Director on the board of Royal United Hospitals NHS Foundation Trust in Bath. Nigel started his career in HR at Rover Group where he spent the majority of his time at Land Rover. He left after a decade there as HR Director for Sales and Marketing worldwide. He has subsequently held senior HR positions at Nortel Networks, Marconi and the logistics group Wincanton plc. He joined Wincanton as Group HR Director in 2002 and served as a main board member from 2004 – 2010 with responsibility for CSR, procurement, property and health and safety in addition to HR.
|Gerry Sullivan, SVP of Sales, Solutions & Marketing
As the leader of sales, solutions and marketing development, Gerry collaborates with team members to ensure all client programs meet and exceed the needs of specific Service Level Agreements and Key Performance Indicators. Gerry has worked at PeopleScout for more than 20 years and has led the launch of several major RPO programs. Gerry holds a Bachelor’s degree from Lake Forest College.
|Charlotte Sword, Global Head of HR
Foster + Partners
A commercial HR Director with 20 years cross sector experience. Charlotte is a Partners and sits on Foster + Partners’ management board. She is the Global Head of HR. Charlotte has experience in various industries including professional services, investment, construction and technology. Charlotte is responsible for implementing all HR strategies including building a commercially focused HR team, developing and implementing the strategic people agenda across multiple locations and influencing senior stakeholders. She is also responsible for the full range of HR functions including learning and development, resourcing, employee relations, reward, global mobility, organisation design and change management. Charlotte earned her degree at Oxford Brookes and regularly speaks at events and forums on Women in Business, Global Mobility and Diversity.
|Edward Trolley, SVP of Consulting and Advisory Services
Edward Trolley is widely recognized for having started the training outsourcing industry when he orchestrated the first comprehensive training outsourcing deal between DuPont and The Forum Corporation in 1993. After joining The Forum Corporation, he continued to advance this outsourcing concept with leading companies such as The Moore Corporation, NCR, Texas Instruments, KPMG Canada, SmithKline Beecham, Irving Oil and other organizations around the globe. He has orchestrated more comprehensive training outsourcing relationships than anyone on the planet. Prior to entering the training outsourcing provider space, Ed was head of DuPont’s Training and Education division, where he oversaw and guided the training and education for the 110,000-person multi-national corporation. In 2007, he was recognized as one of the industry’s top 20 most influential people in training by TrainingIndustry.com. Ed was also named one of the 100 Superstars of HR Outsourcing by HRO Today magazine in 2014 and 2015. He is the co-author of the seminal book, Running Training Like a Business: Delivering Unmistakable Value. He is also a contributing author to two ATD published books, Building Learning Capability Through Outsourcing and Lies About Learning.
| Arne-Christiaan van der Tang, Senior Vice-President of Group Human Resources
Arne-Christian van der Tang is Senior Vice-President of Group Human Resources at TomTom. Passionate about people, innovation and agile working, he takes an entrepreneurial approach to HR. Throughout his career Arne-Christian has lead the way in the alignment of HR to business and company objectives. His vast experience in management roles has given him a different perspective on HR and organisational effectiveness, forming his unique and strategic approach to business challenges. Arne-Christian’s career began in the early nineties, when he started a Human Resources course at the University of Rotterdam, but dropped out. He embarked on a career in commercial and operational management roles, working for a Texan freight forwarding organization, Eagle Global Logistics. After 11 years with one company, now CEVA logistics, Arne-Christian moved from his role as HR Director for EMEA to TomTom in 2008. Fascinated by the business, he joined as HR Manager for TomTom’s Customer Care unit. He was quickly promoted, after just one year, to a member of the Consumer Management Board. Since early 2014, Arne-Christian has held the position of Senior Vice-President, heading the global HR team. Under his leadership, the department has embarked on a change path with a clear strategy, relentless ambition and pragmatism. Ensuring HR is relevant for the needs of the business and operating an insight driven product orientated function, with the overall objective for TomTom to become the tech employer of choice in Europe.
|Dean van Leeuwen, Futurist and Keynote Speaker
Dean believes that every business and every leader from all types of organisations across all levels can achieve remarkable things in the 21st century. Sadly, most organisations are falling well short of their full potential in terms of productivity, fulfillment and competitiveness, so he has embarked on a journey to work with and inspire leaders and organisations to DO remarkable things. Dean believes that together we can contribute to making the 21st century the most amazing and remarkable era. “It’s never been easier for anyone anywhere to make a difference to the world they touch. The power of social media, the democratisation of information and unparallelled access to disruptive and mobile technology means that each one of us can do our big bit or small bit to fix what is wrong in the world,” says Dean. His belief and drive to build a better working world involves constantly challenging conventional thinking, exploring and researching new ideas and developing the latest thought-provoking leadership and strategic frameworks. These frameworks have been delivered for over ten years in more than 30 countries, to senior leaders from some of the most admired organisations, across multiple industries and functions, to improve; individual and team productivity, increase personal fulfilment and enhanced competitiveness; all within the stratagem of doing well by doing good. Dean is a TEDx speaker and author of the book Quest: Competitive Advantage and the Art of Leadership in the 21st century available from Amazon in print and kindle. Dean delivers keynote presentations, pre-dinner talks, facilitates strategy workshops and lectures on leadership development programmes run by the business schools he is affiliated with including London Business School and the Centre for European Leadership Development/CEDEP at INSEAD. He also runs leadership, consulting and strategic insights engagements through TomorrowToday Global where he is a co-founder and the chief exploration officer.
|John Wilson, CEO
John Wilson is the founder and CEO of WilsonHCG. He has spent more than a decade building WilsonHCG into the premier global RPO provider. John is redefining the RPO model, with a strong focus on building better companies and improving the bottom line through customizable recruitment services and value-added services. This revolutionary approach has allowed John to develop WilsonHCG into a true partner for clients’ talent acquisition programs.